You are using Internet Explorer Change your browser for more security, speed and the best experience on this site.
duagon AG
  • Products
  • Services
  • Industries
  • Support
  • Company
Search...
  • Sign in
  • 中文
Toggle navigation
  1. Startseite
  2. Support
  3. After-Sales and Service
  4. RMA Form
Article Details

Please describe the defect as clearly as possible, e.g.: PC3340 / 010-XXXX-X / It doesn't boot properly. The following messages are displayed:

How to find article, revision and serial numbers

  • The article number gives the board’s family and model. This is also duagon's ordering number, e.g. 010-XXXX-X or 070-XXXX-X.
  • The revision number gives the hardware revision of the board.
  • Please find a label that indicates Item Number and Serial Number
Company details
Contact details (Processing)
Contact details (Technical)
Article Details

Please describe the defect as clearly as possible, e.g.: 02F014-04 / 001167 / It doesn't boot properly. The following messages are displayed:

How to find article, revision and serial numbers

  • The article number gives the board’s family and model. This is also duagon's ordering number. To be complete it must have 9 characters.
  • The revision number gives the hardware revision of the board.
  • There is one of three different types of labels on your product which indicate the article and revision number.
Company details
Contact details (Processing)
Contact details (Technical)
Article Details

Please describe the defect as clearly as possible, e.g.: 02F014-04 / 01167 / It doesn't boot properly. The following messages are displayed:

How to find article, revision and serial numbers

  • The article number indicates the product family and model. This is also the duagon ordering number. To be complete it must have 9 characters.
  • The revision number indicates the hardware revision of the board.
  • There is one of three different types of labels on your product which indicate the article and revision number.
Company details
Contact details (Processing)
Contact details (Technical)
Article Details

Please describe the defect as clearly as possible, e.g.: S28701019 It doesn't boot properly. The following messages are displayed:

How to find article, revision and serial numbers

  • Each device has its own, unique serial number. This is an 8-digit number, following the prefix "S".
  • There is one of two different types of labels on your product which indicate the serial and NCID number.

 

Company details
Contact details (Processing)
Contact details (Technical)
  • English
  • 中文
Back to top

Login



Forgot your password?

Sign Up

  • Products

    • Interfaces
    • Gateways
    • Repeaters and Media Converters
    • Switches & Routers
    • Processor Modules
    • Modular Systems
    • Safe Computing Systems
    • Box PC
    • Panel PC
    • I/O Controllers
    • Compact Remote I/O Modules
    • I/O Add-On Modules
  • Industries

    • Railway
    • Medical
    • Critical Automation
    • Others
  • Company

    • 关于 DUAGON
    • History
    • Value Proposition
    • Life at duagon
    • Locations
    • 工作机会

Contact Us

  • Get in touch

Follow Us

  • Twitter
  • Linkedin
  • Imprint
  • Terms of Use
  • Terms & Conditions Agreement
  • Privacy Statement
  • Sitemap
© duagon 2021